1-800-GOT-JUNK?

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Coordinates: 34°12′32.87″N 119°01′54.74″W / 34.2091306°N 119.0318722°W / 34.2091306; -119.0318722

1-800-GOT-JUNK?
Type Private Company
Industry Junk Removal
Founded In 1989 in Vancouver, British Columbia
Headquarters Vancouver, British Columbia, Canada
Key people Brian Scudamore, CEO
Founder and CEO
Products Junk Removal Services
Revenue Increase $90 Million CDN (2010)
Employees 1700+
Website www.1800gotjunk.com

1-800-GOT-JUNK? is a full-service junk removal company with 200 franchises in Canada, the United States and Australia. On average, up to 60% of the junk that is hauled is diverted from the landfill and is then either recycled or donated to charity and non-profit organizations.[citation needed]

Contents

History

1-800-GOT-JUNK? was founded in Vancouver, British Columbia in 1989 by current CEO Brian Scudamore[1] after seeing a junk hauling truck in front of him at a McDonald's Drive-thru.[2]

Scudamore purchased a used pickup truck for $700 and came up with the name The Rubbish Boys and the slogan "We'll stash your trash in a flash." [3]

As the business grew, Scudamore began to hire other students to handle the workload. In an attempt to boost sales, his crew would "junk patrol" alleys looking for junk that the city wouldn't take away.[4]

In 1993, a year and a half short of graduation, Scudamore quit university to concentrate on his business full time, formally incorporating the company as The Rubbish Boys Disposal Service Inc.[5]

Scudamore changed the company name in 1998 to 1-800-GOT-JUNK? and began franchising in 1999, opening locations in Toronto and Portland, Oregon.[6]

The company has since grown to 200 locations throughout the United States, Canada and Australia.

In the spring of 2005, 1-800-GOT-JUNK? expanded into Australia with the opening of a corporate-owned franchise in Sydney.[5] As of October 2011, there are 2 new franchises in New South Wales and 2 more in Queensland, Australia.[7] In Australia, the company is known as 1800-GOT-JUNK?, without the first hyphen, to match toll-free numbers in Australia.

In 2006, 1-800-GOT-JUNK? became an approved vendor[8] of United States General Services Administration (GSA).[9] A variety of branches of the federal government[10] use the removal and recycling services offered under that contract. State and local governments are also eligible to purchase under the terms of the GSA contract to facilitate recovery from major disasters such as hurricanes and extreme weather[11]

In 2008, 1-800-GOT-JUNK? became a participating company in the VetFran program, which offers assistance for military veterans who want to start their own business.[12]

In 2011, Erik Church was hired as the company's Chief Operating Officer. The position was formerly held by founder Brian Scudamore alongside his role as Chief Executive Officer. Erik Church is the former president of EF Education Canada, a privately held education company.[13]

Technology

Early in 2007, 1-800-GOT-JUNK? trucks were equipped with the Digital Dispatch eFleet system. The eFleet system enables fleets to be managed through the remote monitoring of vehicle movements; two-way text messaging between fleet managers and drivers; integrated GPS navigation that automatically guides drivers to their dispatched jobs; and in-vehicle credit card payment processing with receipt printing.[14]

Advertising

The staff of 1-800-GOT-JUNK? sometimes advertise on telephone poles, mailboxes, doors or in other publicly visible places for the purposes of free advertising.[15] Their large trucks have also parked as advertising in prominent locations. [16]

Quoted on a Starbucks cup in 2006, CEO Brian Scudamore said: "It's difficult for people to get rid of junk. They get attached to things and let them define who they are. If there's one thing I've learned in this business, it's that you are what you can't let go of."[17]

Crew members from 1-800-GOT-JUNK? take part in each episode of the A&E reality show, Hoarders, helping to clear out and haul away clutter. Since the first episode of the first season, 1-800-GOT-JUNK? has been seen as almost a 'character' on the show. Screaming Flea and 1-800-GOT-JUNK? are now filming for season 4.

References

  1. ^ Allen, Scott. "Entrepreneur Success Story: Brian Scudamore of 1-800-GOT-JUNK?". Archived from the original on 05 September 2007. http://web.archive.org/web/20070905190924/http://entrepreneurs.about.com/od/casestudies/a/1800gotjunk.htm. Retrieved 2007-07-30.
  2. ^ Stoller, Gary (2005-06-13). "Executive Suite". USA Today. http://www.usatoday.com/money/companies/management/2005-06-13-got-junk_x.htm. Retrieved 2010-04-18.
  3. ^ Cash From Trash Archived May 4, 2009 at the Wayback Machine
  4. ^ Villano, Matt (2006-05-01). "A Cache of Cash Cleaning Up Other People's Trash". The New York Times. http://www.nytimes.com/2006/05/01/business/smallbusiness/01junk.html?pagewanted=print. Retrieved 2010-04-18.
  5. ^ a b "Managing for Business Success | Gérer pour réussir en affaires". Ic.gc.ca. 2009-12-01. Archived from the original on 25 May 2011. http://web.archive.org/web/20110525071838/http://www.ic.gc.ca/epic/site/mfbs-gprea.nsf/en/lu00060e.html. Retrieved 2011-06-13.
  6. ^ "1-800-GOT-JUNK Franchise Review - 1-800-GOT-JUNK Franchises For Sale". Businessmart.com. Archived from the original on 08 July 2011. http://web.archive.org/web/20110708105119/http://www.businessmart.com/franchise/1-800-got-junk/. Retrieved 2011-06-13.
  7. ^ "Stock Quotes". The Australian. 2006-07-28. http://www.theaustralian.news.com.au/story/0,20867,19837318-5000920,00.html. Retrieved 16 October 2008.
  8. ^ http://www.earthtimes.org/articles/show/news_press_release,8121.shtml[dead link]
  9. ^ "GSA has updated its site". Gsa.gov. 2010-06-22. Archived from the original on 15 June 2011. http://web.archive.org/web/20110615041259/http://www.gsa.gov/Portal/gsa/ep/home.do?tabId=0. Retrieved 2011-06-13.
  10. ^ "GSA has updated its site". Gsa.gov. 2010-06-22. http://www.gsa.gov/Portal/gsa/ep/contentView.do?programId=10016&channelId=-13463&ooid=8126&contentId=8128&pageTypeId=8199&contentType=GSA_BASIC&programPage=%252Fep%252Fprogram%252FgsaBasic.jsp&P=FCOC. Retrieved 2011-06-13.
  11. ^ "GSA has updated its site". Gsa.gov. 2010-06-22. Archived from the original on 20 May 2011. http://web.archive.org/web/20110520160125/http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_OVERVIEW&contentId=22410&faq=yes&noc=T. Retrieved 2011-06-13.
  12. ^ "Running Start". Entrepreneur.com. 2008-01-01. Archived from the original on 24 May 2011. http://web.archive.org/web/20110524181044/http://www.entrepreneur.com/magazine/entrepreneur/2008/january/187680.html. Retrieved 2011-06-13.
  13. ^ "1-800-GOT-JUNK? Aims to Double Company Revenues With New Chief Operating Officer". prnewswire.com. 2011-10-26. http://www.prnewswire.com/news-releases/1-800-got-junk-aims-to-double-company-revenues-with-new-chief-operating-officer-132602643.html. Retrieved 2011-11-17.
  14. ^ [1] Archived June 16, 2011 at the Wayback Machine
  15. ^ "1-800-GOT-JUNK? LLC: Information from". Answers.com. http://www.answers.com/topic/1-800-got-junk-llc. Retrieved 2011-06-13.
  16. ^ Elizabeth Dinan (2007-01-11). "'Junk' truck gets heave-ho". SeacoastOnline.com. http://www.seacoastonline.com/articles/20070111-NEWS-301119968. Retrieved 2011-06-13.
  17. ^ "Starbucks To Feature 1-800-GOT-JUNK CEO on Coffee Cups Across North America". Franchisewire.com. 2006-01-21. Archived from the original on 11 July 2011. http://web.archive.org/web/20110711022413/http://www.franchisewire.com/article.php?id=508&ILG_franchisewire_usersession=a4564c312e15312d779d6940bafd52e9. Retrieved 2011-06-13.